About Evelin
Welcome to the dealership with hardworking staff who always put the needs of our customers first. I'm Evelin Diaz, a Service Adviser who looks forward to meeting you and learning more about your vehicle needs. I grew up in Omaha and studied at the University of Nebraska at Omaha. I love watching or taking on anything related to Disney and Marvel; I'm also a huge fan of Boho décor and love gardening. I enjoy DIY projects with my spouse, especially upgrades and house decor. Making memories with my husband and our daughter is what I look forward to each day. Our beautiful girl is the perfect daughter that a parent could ask for. My husband is also in the automotive industry, working as a technician; we met six years ago while working for Toyota. I bring so much to my profession, such as attention to detail and great customer service skills. I'm also bilingual, speaking Spanish and English fluently. Guests enjoy working with me for many reasons, such as my ability to put myself in almost anyone's shoes, allowing me to sympathize and recognize how I'd like to be treated in that situation. One of the proudest aspects of my job is having the ability to help customers in need, providing guidance and understanding with their car issues. Car troubles surprise guests in many situations, and they're not prepared for the outcome. However, I take the time to explain the situation thoroughly, doing all I can to ease the problem and eliminate any other difficulties. Learning about vehicles has been a fun part of my career, which began in 2017. It is truly rewarding to assist and guide those who need it and watch them drive away safely with a smile.
Customer rating
4.9 / 5 based on 368 ratings (270 written reviews)
Recent reviews
Evelin took care of all my needs, with recall and tire rotation. Also had loaner vehicle available.
— Scott F. ,
Excellent she really understands the process
— Scott B. ,
Excellent! She is professional and brilliant and great at her job. I will tell others to come see her at Onyx.
— Kurt R. ,
From the moment I arrived, the Evelin was professional, friendly, and attentive. She took the time to explain the service, answered all my questions, and kept me informed throughout the process. My Land Rover Defender was handled with great care, and I really appreciated the attention to detail and quality of work. The entire experience was smooth, efficient, and stress-free. Thank you to Evelin and the Land Rover Omaha service team for taking great care of my vehicle. Excellent customer service and a great overall experience! 🚙💯
— Marcelito Z. ,
Evelin is a wonderful advisory for my Jaguar repairs. She was very informative on everything that was recommended. She worked with my warranty company diligently which isn’t always easy because they’re a third-party warranty company from Texas. I appreciate all her hard work and keeping me informed along the way. Evelin is a pleasure to work with & I highly recommend her as an adviser.
— Pamela S. ,
Evelin is very professional and goes above and beyond. Always great to work with her for our vehicle needs.
— Brandon P. ,
My experience with Evelin was EXCELLENT! I choose to work with Evelin whenever I bring my vehicle in for service. She is very attentive to my every concern and makes sure that she completely understands every aspect regarding the reason that I’m bringing my car in for service. She makes sure that I’m completely aware of everything while waiting for my vehicle repairs to be completed. Any questions that I have she makes sure that if she cannot answer them at that moment, then she will find out the answer and inform me once she does. She is the absolute best and one of the major reasons why I continue to bring my vehicle in for service. Customer service and support are undervalued nowadays but she completely provides excellent customer service and support. She is amazing at what she does and deserves to be acknowledged for it.
— James W. ,
Evelin was extremely helpful when I was getting my vehicle serviced. She is very knowledgeable and made sure I knew everything that was being fixed.
— Lindsay J. ,
Evelin is such a sweet girl. Very accommodating and knowledgeable. She keeps in touch and gives honest updates. She is a gem!
— Sara W. ,
Very fun and pleasant
— Rita R. ,