About Jake
Before making the shift to the service side, I spent time as a Parts Professional, giving me a solid understanding of how things work. Now, as a Service Advisor with 4.5 years of experience, I bring that knowledge to help customers in any situation. Originally from Omaha, I graduated from Fort Calhoun High School. I enjoy getting to know people and am committed to making sure every customer is taken care of. I find I'm easy to get along with and understanding. I have a genuine interest in discussing whatever the customer wants, whether it's the latest movie, sports, or something else entirely. Outside of work, I enjoy a good round of golf, and watching baseball, basketball, and football. I'm also a fan of Harry Potter, Star Wars, and Marvel. Plus, I'm forklift certified. Currently, I am working for ONYX Automotive. I'm focused on learning everything I can about JLR and their products. I like to keep things light when appropriate but I am also reliable and serious when it's needed.
Customer rating
4.9 / 5 based on 103 ratings (70 written reviews)
Recent reviews
Great young man!!
— Shelley W. ,
Timely and meeting my turnaround expectations
— Daniel A. ,
Service fell short of expectations. My vehicle was not ready at the promised 2 PM pickup and I received no updates, then it was returned without the requested cleaning. Apologies were given, but there was no ownership, follow up, or effort to resolve the situation. 7 is a generous score out of 10.
— Fenil P. ,
Fantastic! Jake was friendly and professional and made sure we had all our needs taken care of.
— Randall B. ,
Great
— Rohtash D. ,
Jake took great care of our vehicle and kept us informed of all services. He's great at his job!
— John J. ,
Good
— Promex, Juan C. ,
I know he is very busy as Travis is also. I would suggest quicker callbacks and get your dealerships message system figured out. Not hearing back either by email or phone call in a timely manner is not good,for the customer and dealership personel.
— Scott B. ,
Jake was awesome! From the moment I pulled my car in until I left Onyx. He explained everything that was going on with my inspection and checked in often with me about the progress on my cars repairs. He was professional, kind and considerate. I highly recommend Jake Seina.
— Angela H. ,
Great- exceptional service!
— Jason M. ,